Effective Date: [July 2024]
[Prasanna Purple Mobility Solutions Private Limited] (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.hohodelhi.com], use our services, or engage with us in any other way.
1. Information We Collect
1.1. Personal Information
We may collect personal information from you when you:
- Book travel services (e.g., flights, hotels, car rentals).
- Register for an account on our website.
- Subscribe to our newsletter.
- Contact customer service.
- Participate in surveys or promotional activities.
Personal information may include:
- Name
- Email address
- Phone number
- Payment information (e.g., credit card details)
- Passport number
- Travel preferences
- Emergency contact information
2. Non-Personal Information
We may collect non-personal information, such as:
- Browser type
- IP address
- Device type
- Operating system
- Website usage data (e.g., pages visited, time spent on our site)
3. How We Use Your Information
We use the information we collect to:
- Process and manage bookings and travel arrangements.
- Communicate with you about your bookings and provide customer support.
- Send you promotional materials, newsletters, and other communications.
- Improve our website, services, and user experience.
- Conduct surveys and gather feedback.
- Comply with legal requirements and prevent fraud.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors that help us provide travel services (e.g., airlines, hotels, car rental companies).
- Business Partners: Companies with whom we have joint marketing agreements.
- Legal Authorities: If required by law or to protect our rights and interests.
- Other Third Parties: In connection with a merger, sale, or acquisition of our company.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your user experience.
- Track website usage and performance.
- Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include:
- Using secure servers and encryption.
- Limiting access to personal information to authorized personnel.
- Regularly reviewing our security practices.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information.
- Opt-out of receiving marketing communications.
- Request the deletion of your personal information.
- Withdraw consent for data processing.
To exercise these rights, please contact us at [customercare@hohodelhi.com].
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Prasanna Purple Mobility Solutions Private Limited, 311, 3rd Floor, New Delhi House, Barakhamba Road, New Delhi 110001 [Email: customercare@hohodelhi.com] with Subject: Privacy [Phone: +918800799293]